|
Q: What costs will I incur annually?
A: Microsoft Dynamics CRM is usually purchased on a
permanent basis - your licence costs are one off and if they include
software assurance you won't need to pay costly annual maintenance
plans that other CRM vendors require. Software assurance provides free
upgrade licences for usually two or three years. However, speak to
your Dynamics CRM partner about software support programmes.
Q: How much will it cost?
A: This will depend on which licence agreement you
have or put in place. It will also depend on whether you opt for Small
Business Edition or Professional Edition. Ballpark figures typically
are about £1,200 for a server and about £800 per named user - remember
these are one off costs and not annual. Your other option is to opt
for a subscription or rental cost - then you will pay a set cost per
user per month. Hosting partners can be found on our partners’ page.
Q: How much willthe consulting services be?
A: This is impossible to answer in one paragraph.
A professional Dynamics Consulting partner will work with you to
identify the scope, the requirements and what can be achieved within
your budget. If you are used to enterprise scale CRM vendors
development fees then you should be impressed. Microsoft Dynamics is
low cost, flexible and is readily integrated with other applications?
Q: What should I use it for?
A: There are thousands of implementations of
Microsoft Dynamics CRM implementations across the world and each one is
unique in terms of the business processes and functionality offered to
the users. However, if you want to centre your sales, marketing or
service business processes around your customers - whether they are
individuals or companies - then Microsoft Dynamics offers a superb
platform to provide a customer centric solution. |
