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MOHAMMAD DAOUD
 


My name is Mohammad R. Daoud, I am Microsoft Dynamics GP Most Valuable Professional from Amman – Jordan, my career path was started in 2005 where I did improve my technical skills in my first company and did start getting my certificates. Since my background in application development was great, I started with the Technical certificates (Installation & Configuration, Modifier with VBA, Report Writer, SQL Server 2000 Programming, SQL 2000 Administration, and SQL 2005 Programming and Administration). Few months later, I started getting involved in business assessment analysis and requirements gathering, which was my start along with GP, after singing off my first project I been expert in this field and been certified in functional part of GP (Financials and Supply Chain) and so on.

 
What was your first job in Microsoft Dynamics?

I guess it was in the beginning of 2005, few months after getting my BC's degree in Computer Science, started by customizing a standalone application integrated with Microsoft Dynamics GP, I spent 3 months working on the application and finalized it as requested, during those days I got involved in the Dynamics GP processes, database and application technicalities, and start looking deeply in this application by reading manuals and tracing application forms methods and functions.

 
Who has been your biggest influence/s in Microsoft Dynamics?
 
A lot of people are in my mind, those people who helped in drawing my path, started by my first manager Rami Al Baik, who did train me on the application technicalities basics and how to utilize application manuals to get the needed information.
 

Later on, my partner and colleague Majdi Barhoush who started with application functionalities before me, trained me very well on the business processes applicable on the application and on how to utilize this application to get the max for our customers.
Day after day I started studying every single tip of the application and worked hard to get a new tip every day. My community work started in 2007 where I started my blog http://mohdaoud.blogspot.com and start working on Dynamics GP forums like www.microsoftdynamicsforum.com to help people on their GP issues.

Mariano Gomez, Mark Polino and Victoria Yudin did point me to the right direction and introduced me to the official application newsgroup, where the real application challenges begun! Posts in the forum was around 200 a months, while there was around 50 newsgroup posts per day!
 
 
What has been your biggest achievement/s in Microsoft Dynamics?

First I would start by the applications modules added and developed by me and my team, we have developed two versions of the "Point of Sale system" fully integrated with the application, one was standalone copy and the other was developed on "GP VS Toolkit" inside the application, in addition we have also developed Middle-East compatible payroll system that fully integrated with Dynamics GP.

Based on one of my customers request, I customized Dynamics GP to support offline reading for Barcodes and RFID (Radiofrequency Identification) antennas by fully utilizing the existing serial and lot tracking features of the application, it was a great achievement having the application automatically generates the customers invoices and performs the stock counts.

Much of the clients requested to have major notifications sent to their mobiles directly, and as the application does not have this feature out of the box, I created SMS notification services solution based on the Business Alerts, it was great having SMS on your mobile whenever a certain item was out of stock or any other related information
 
Arabic version of Microsoft Dynamics GP, it was a new method to switch Microsoft Dynamics GP interfaces to Arabic as it is not supported by Microsoft, the method uses alternate GP dictionaries instead of the core dictionary.

 
What is the best thing Microsoft has brought to the community?

My personal opinion on this could be the MBS field (Microsoft Business Solutions), people trusts Microsoft and trusts its stability, which leads to an interesting success in any field hosted by Microsoft.

 
Why should an end user purchase Microsoft Dynamics?
 
Basically a solid application that could be countable in all circumstances, customizations limit equals to the customer's imagination limit which is virtually unlimited.
 
 
What are the biggest challenges facing Microsoft Dynamics in the ERP market today?

It's the competition, not talking about "Microsoft Competition against non-Microsoft products" but the competition between Microsoft Partners that are authorized to resell the same product! In my country, we have around 12 Dynamics GP partners, while there is a big limitation in the available resources and expertise in this field.

 
What do you want to see happen with Microsoft Dynamics in the future?
 
Honestly it would be great if Microsoft could consolidate features between its 4 ERP's, not by the meaning of Project Green but at least to enhance applications features to almost be the same level for all their 4 ERP's, Dynamics GP has very much Great features the does not exist in any other application, but on the other hand, I saw some features in AX would make GP very much stronger.