Frank Hamelly, founder and principal of East Coast Dynamics. A MCP-GP, MCT and MVP Frank has certifications in Financials, Distribution, Report Writer and FRx and has many years experience in Financials, Distribution, Sales Order Processing, Manufacturing, Project Accounting, and the Payroll and Human Resources series' of GP. One of the best known names in Dynamics GP Frank’s experience also spans SAP, Baan, Fourth Shift, Logix, and MAS90. He is the author of the definitive blog for daily transaction processing and reporting gp2themax.

 

 

I was hired in 1999 as financial controller for a company that was using a DOS version of Peachtree. They hired me to select and implement a replacement for Peachtree. We chose Great Plains, implemented it and integrated it with our manufacturing software.

 

 

My biggest influences in Dynamics are my clients. I am extremely customer focused and go to great lengths to make sure they are satisfied with the consulting services I provide. My customer service philosophy drives me to learn more about Dynamics every day. Additionally, I have to mention my friend Mariano Gomez as a major influencer. Mariano lives and breathes Dynamics and is my personal GP inspiration.

 

 

To me, my biggest achievement was being named a Microsoft MVP in 2008 and also in 2009. Earning my Certified Business Professional and Microsoft Certified Trainer designations have also been very important to me.

 

 

Community is the key word. In addition to lending the Microsoft name to such a great software product, the online communities they have created are invaluable for users and consultants alike.

 

 

The Dynamics product line is very mature and is improved every year. Microsoft has the commitment and resources required to ensure that the Dynamics line will be available and supported for years to come. Millions of users rely on Dynamics to manage their business processes. I could go on and on about this topic but it should be clear to anyone who’s looking to implement Dynamics that there is a huge worldwide user base and support network behind the software.

 

 

Given the additional features that are presented in each new release of the software, I see one challenge to be keeping users up-to-speed on the new features available so that they truly appreciate and leverage how improvements in the software can help streamline their daily tasks.

 

 

I would like to see a group within Microsoft whose primary mission is to take Dynamics product improvement suggestions from us boots in the field and make sure the improvements are incorporated into the software in a timely manner.