MECOMS The Reference ERP-CRM solution for Energy, Utility and WaterCompanies.  The add-on is based around the utilities sectors which include Electricity, Gas, or Water. Utility companies are  traditionally involved in sectors which are highly regulated and therefore have further challenges than other service based industries.

The add-on allows the challenges to be overcome by helping organisations to increase efficiency and achieve greater control over the many business processes.  It is possible to have an ease of use and ease in implementation while still being able to receive the many advantages that come from the output which includes dashboards, analysis & planning tools.

These dashboards are at the heart of the add-on and can be set to control and to offer analysis through reporting on Contract, Billing, Customer Relationship Management (CRM), Energy Web Portals and even Cash Collection.

The output that can be achieved is remarkable and is easy to be able to find. The analysis that is created is simple to start and the management reports can be drafted directly from the dashboards and the planning tools.

These dashboards do not require any set up, such is the industry knowledge that is behind the development within MECOMS and therefore the dashboards have been setup to automate any reporting function that is necessary under regulation for any of the utilities that are covered.

It is this reporting functionality that allows the end user to continuously improve business performance while at the same time enabling an impressive ability to begin reducing costs.

The analytics clearly take a lead from the Microsoft BI platform, and it is that which allows the end user to monitor, analyse, and plan the internal business processes in order to increase insight across the entire organisation as well as accountability.

The billing partition of the add-onensures that the end user has the opportunity to take advantage of both a comprehensive contract management and robust invoicing in both voluminous B2C environments and volatile B2B markets.  The billing engine is especially designed to perform in high-volume environments.  This is possibly the most vital aspect of any add-on designed to work within the utilities sectors.  The utilities sectors are invoice heavy, with invoices rarely to the same value, it is therefore vital that these are produced quickly, accurately and with a simple ability to track payments and complaints.

As an add-on it is simple to work with and in comparison with similar products for other ERP Platforms it offers a far deeper understanding of what makes it takes to deliver increased revenues and reduced costs in the utilities sectors.