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From Junction Solutions LLC in Englewood Colorado, US is Retail Software from JunctionSolutions
 
Retail Software from Junction Solutions is an integrated retail software solution that provides insight into customer data across multiple sales channels, uncovers new revenue and growth opportunities, improves customer relationships, and increases profitability. It is set up to provide multi-channel retailers, direct-to-consumer companies and business-to-business catalogue companies with a powerful and flexible system.
 
It offers retailers the opportunity of capturing customer responses, as well as the chance to measure marketing effectiveness, improving customer service and streamlining order fulfilment, while providing control and integration of processes, systems and channels. The opportunity to offer an almost CRM data capture experience from within a Dynamics AX add-on offers an end user within the retail industry allows for a deeper analysis of data especially within campaigns.
 
It can also be used to explore more about who the customers are and the trends of the customers, which can then be used to work with to establish a targeting for new customers. Not only is this possible for those with a physical retail outlet it is also possible to use the add-on to make it easy to build a web retail presence and to reproduce the brand within a professionally-designed store front.
 
It is the opportunity for the retailers to the opportunity to achieve best-in-class multi-channel integration and functionality while building on the rock solid and technologically advanced Microsoft application and platform technologies. The chance to establish a new monitoring process for many retailers allows for the removal of a lack of cross-channel operational efficiencies and lingering technical shortfalls. It is this detailed understanding of the business processes of retail that allows retails to become the most efficient that as an end user it is possible to be.
 
The depth of the add-on which includes marketing and promotions and merchandising, fulfilment and customer service in itself leads to it not being an easy install or an easy to use add-on. However the simplistic way in which Junction Solutions have developed a customer driven suite of software that can be used by any cross-channel retail performance based organisation has made it slightly easier to be incorporated.