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Carsten is a Master Microsoft Certified Professional with 13 years Microsoft Dynamics practice and a proven track record in devising and producing solid software solutions that focus on simplicity, productivity, core business processes and competitive advantages for multinational companies including Sonova, Fossil & Choice hotels. Carsten has as well experience from Microsoft partners as Naviworld ME (started up offices in Oman, Bahrain & UAE) & Abakion. Carsten has been working in various positions such as Regional Manager, Team Lead, Project Manager, Senior Consultant & Finance controller with strong focus on financial management, Retail, supply chain & Manufacturing related processes. Carsten is very active on Linkedin and have 4500+ people in he’s network and is running the NAV RTC client group with more than 630 members. The group is focusing on the new RTC client for NAV since this is a very important topic for the future, how NAV will move with the new 3 tier solution, especially in these days where Microsoft really pushing AX. Carsten has in his carrier shown he’s excellence to motivate people and make a team which have different geographic, language & cultural experiences but still in the end reach the planned goals within the budget and least but not last within the timeline. 2011 Position 29

Mitch Milam is a technology professional for over 28 years of experience.  Mitch is also a six-time Microsoft Most Valuable Professional (MVP), a Microsoft Certified Trainer, and an independent consultant specializing in Microsoft Dynamics CRM     NEW ENTRY

Dennis Michalis is a respected technology industry veteran with more than 20 years of experience growing businesses, defining and aligning technology offerings, and leading global, world-class teams. He is responsible for the Microsoft Dynamics CRM product management group accountable for setting the long-term business strategy; aligning customers’ needs with product plans; creating and executing marketing strategy, including product positioning, pricing and packaging; developing channels; and driving revenue for Microsoft Dynamics CRM worldwide. NEW ENTRY

Jon Rivers is a Microsoft Partner Channel Manager for Data Masons www.datamasons.com. He has extensive experience with integrating ISV/3rdparty solutions for various ERP platforms, but has spent the last 7+ years working exclusively in the Microsoft Dynamics(r) eco-system. As a native of England and having also assisted a leading Microsoft ISV in developing its Microsoft channel in Asia-Pacific, Jon contributes a global perspective to his role. He is also a Social Media Enthusiast who enjoys helping drive more awareness of the Dynamics ERP’s for the Dynamics Community and he is very active within the various Dynamics User Groups: AXUG, GPUG, NAVUG, GP Partner Connections and NAV Directions NA. Jon has also been the driving force behind building Data Masons’ Social Media presence, from the company blog to posting on other blogs in the Dynamics community, to building awareness on Twitter and his favorite business social network – LinkedIn NEW ENTRY

Torben is VisionPeople’s CEO, which he began in response to his previous employer requiring a system to support the administration of sales and he therefore set about building one. Torben’s first foray was into the new version in the Navision Navigator environment. VisionPeople now employs more than 30 people and acts as both a consultant and a development company, working with customers on strategy and business planning as well as system development and implementation. Torben created a subsidiary company, ShipCentric, to focus exclusively on providing Navision-Microsoft applications to the marine industry. ShipCentric opened a Seattle office in 2009; both to serve the US market and to strengthen its relationship with Microsoft, and will soon add an office in Singapore. The success of both VisionPeople and ShipCentric continues in 2011 making them a leader in the competitive NAV Financials market. 2011 Position 55

Randy Keith is the president and chief executive officer of Serenic Corporation.  Randy is responsible for the day-to-day operations of the fast-growing company.  A 30-year veteran of the application software industry, Randy was formerly the president of Aperum Software, a provider of business solutions to mid-market distribution companies.  He held the same title at Navision Software NA, the North American subsidiary of Denmark-based Navision Software, which was acquired by Microsoft Corporation in 2001. 2010 RE-ENTRY

Darryl is the CEO of MTC Management Technology Consulting and The Community Resource for CRM Success DynamicsExchange.com Darryl has built MTC to a company with now more than 30 employees and the success has been built on the development of the free offer of ConsultPro Professional Services Practice Management solution to Microsoft Dynamics partners to use internally to manage their practice and as a platform to sell its 25 components and associated development services. This has resulted in MTC being able to deliver more than 600 custom development projects in 2010. 2011 looks to be increasingly busy with MTC currently in the process of releasing 25 ERP-style functional (ISV) modules for Dynamics CRM 2011 developers to use within their projects for greater efficiency, profit, and faster to market. 2011 Position 53

Garth D. Laird is North American President of Zap Technology, a global business intelligence organization that provides reporting and BI solutions for Mid- Market to Enterprise organizations .  Zap’s out-of-the-box capabilities include:  reports, analysis, dashboards, key performance indicators (KPIs), scorecards, alerts and OLAP cube building for all SQL Server needs including advanced capabilities for Dynamics. Garth has been involved in the information industry for over 20 years – and he currently sits on several global Microsoft Partner Advisory Councils (PACs).  From his beginnings with the Navision operation in Australia in 1996 to his time with Zap as CEO and his current role in North America – Garth’s primary focus is to bring user-friendly Enterprise Software Solutions to the Microsoft Customer community.  His vision for Zap is underpinned by his belief that Zap’s BI solutions must be revolutionary in terms of effectiveness, quality and value for customers.  Zap continues to invest heavily in innovation and technology so that Zap clients receive a world class, user friendly solution that allows them to enjoy reporting and analytics that are aligned to their business needs and achieved in timeframes previously not thought possible in this traditionally complicated sector. 2011 Position 43

Erik van Hoof has many years of experience in software development, systems integration and sales, marketing and partner recruitment. He co-founded CWR Mobility BV in January 2006 and has lead almost every business function during his tenure at the company. Erik is our chief customer officer, and his current responsibilities include leading global support services, overseeing service delivery, managing corporate infrastructure and being chief product evangelist for CWR Mobile CRM. After studying Computer Science, Erik van Hoof started his career in 1996 as a technical specialist for a systems integrator that specialized in ERP and Service Management back office solutions.  In this role, Erik saw customers’ need for mobility and soon took on a role as development manager of a solutions group, developing mobility solutions for field service. During this time, van Hoof gained extensive hands-on experience in mobilizing field sales and field service workforces.  His mobile solutions expertise ranges from small installations to those of large multi-national organizations. His experience has spanned technical, sales, marketing, and partner recruitment roles. In 2005, Erik decided to start a company focused on mobility solutions and co-founded CWR Mobility in January, 2006. The company has focused on development of innovative, highly configurable mobile solutions based on the Microsoft Dynamics® CRM platform. The company’s flagship product, CWR Mobile CRM, has grown to become the leading mobile client for Microsoft Dynamics CRM. Responsibilities Delivering remarkable service Deploying 1st class systems Delivering great software Supporting strategic customer engagements Serious U2 fan…has met Bono 2010 Position 39